Question 1

Can I signup anytime?

Accepted Answer

We allow rolling enrolment and are currently accepting new members.

You can signup anytime and select your start date at checkout. Upon completing your registration, you team will reach out to get you setup in our Member App and book a Meet & Greet call if you have not already completed a consultation.

If you are registering for a LIVE program (i.e. Seasonal Challenge), registration deadlines are listed on the info page. Deadlines are final as these programs run in live cohorts.

Question 2

What is the class schedule?

Accepted Answer

IN STUDIO
We offer a variety of morning, evening and weekend classes to best suit your schedule. Please see this page for the full class schedule: www.shinefit.co/book

LIVESTREAM
We offer zoom livestreams for every in studio class. We also offer a selection of shorter, on demand classes and livestream replays in our SHINE Online library.

Question 3

I'm not fit enough to do this

Accepted Answer

Yes you are! It is a gift and privilege to be able to move your body.

Instead of focusing on what you can't do, focus on what you can. Stop arguing for your limitations!

All of our classes are designed to have options that meet all fitness levels. We will give you modifications to change the intensity/impact of the movements, so each class is challenging for YOU.

Question 4

I won't know what I'm doing and afraid I'll embarrass myself

Accepted Answer

Of course you don't know what you're doing - you haven't started yet!

Everyone starts with zero experience. We will teach you EVERYTHING you need to know and hold your hand every step of the way.

In terms of embarrassment, ask yourself this: what's more embarrassing - trying and feeling a little silly for a few weeks, or not trying at all?

If you're willing to put yourself out there and you believe that you can change, we  will do the rest. Take the leap and believe in yourself - this opportunity could seriously change your life❤️

Question 5

Other people will judge me

Accepted Answer

We can't speak to what your friends, family, and co-workers will say, but we can PROMISE nobody at SHINE will judge you.

Our Coaches, staff, and members all know what it is like to start something new. They will be your biggest cheerleaders.

From the second you walk into your first class, you will be met with hugs, high-fives, "what's your name?" and positive comments.

Question 6

What if I don't like it?

Accepted Answer

Then you don't like it!

SHINE isn't for everyone, and that is perfectly okay.

You won't know until you try, and realistically, what's the loss here? It's a few hours / weeks of your life! That's nothing in the grand scheme of life.

If you don't like it, you're going to be one step closer to finding what you do like. You're also going to gain so much wisdom about what things you do like and want in your fitness routine.

Question 7

I really want to try but I'm afraid I can't afford it

Accepted Answer

Money should never be the reason you can't SHINE. We have financial assistance and other options available.

If you are a full-time student, we have a 15% Student Discount that can be applied to any membership or challenge. Please email proof of enrolment to info@shinefit.co with the subject line "Student Discount Inquiry"

If you are experiencing low income, high debt, recently immigrated, or another life circumstance that is restricting your ability to join, please apply for our Bursary Program.(www.shinefit.co/bursaryprogram) This is a needs-based program that if you qualify for, we will give you a heavily discounted membership.

This is not a "handout"; it is a "hand-up". If you don't think you deserve it, feel guilty, or are generally uncomfortable accepting help, this is a sign you need it most (and our mindset training will really help you!!). Asking for and receiving help is a beautiful thing!

Question 8

I don't have time!

Accepted Answer

We all have the same 24 hours in a day...

It's not about having or finding time, you have to MAKE time.

We work with busy people. Many of our members are doctors, lawyers, grad students, busy moms, etc. They have insane schedules, and find a way to make it work. In reality, you need 2.5 hours per WEEK of exercise. That's...
- 3 days x 50min
- 5 days x 30min
- 6 days x 20min

You do have the time. The question is: is this a priority?

If yes, how can your re-prioritize your existing responsibilities to make time for this? 
Can you ask for more help at home? 
Can you do a combination of in person and online? 
Can you make use of your commute time?
Can you be more organized with chores/cooking/cleaning to free up some time?

If you're really struggling to make 2.5 hours/week, please send us a DM and we will help you!

Question 9

I don't want to waste any classes

Accepted Answer

Do you feel like you need to finish every single class + mindset training available in the trial, or it's not worth it?

This is a sign you struggle with perfectionism, "all or nothing" mindset and scarcity mindset. (Hint: our mindset trainings will really help!)

It's never a "waste"!

It's much better to do 50% of something, than 100% of nothing!

If you start your trial and don't like it, that's okay. The reason for not liking it won't be that you didn't finish it - guaranteed.

Question 10

I'm afraid I'll love it, but won't be able to continue

Accepted Answer

Wait a second, let's get this straight...

You've finally found a community that is such a good match for you that you're afraid to love it???

This seems like a really good problem to have!

Again, this comes back to mindset.

Your fear of loving something, and not being able to continue with it (whether that's because of your schedule, money, job, etc.) is stemming from something deeper.

This tells us that you have a hard time accepting and receiving good things. Your inner bully is trying to keep you from letting go of the negative self-talk, low self-worth, and poor body image you've has for years.

It's okay to let those things go!

Do you feel WORTHY of the confidence, community and energy you know you're going to gain?

If you don't, this is exactly why you need to start!! We will teach you how to change that narrative so you do feel worthy and comfortable with confidence, strength, self-worth, and energy!

Question 11

How do long-term memberships work?

Accepted Answer

After your initial trial/challenge, we have a variety of memberships. We do not offer class packs, as we are a membership-based company focused on building a relationship with you!

We offer flexible memberships to suit your schedule and budget. You can commit monthly or pay in full for 3/6/12 months.

Before analyzing all the options, let's not get ahead of ourselves! Sign up for a trial period, and during that time, we can help you figure out if staying in our community is right for you.

Question 12

I'm going to wait until this busy period of life is over

Accepted Answer

The truth is, the best time to start is when you're busy!

If you're serious about sticking with exercise and self-care for the long term, your routine needs to be simple enough that you can stick with it when you're busy.

If you can only stick with it when life is "easy", then you're going to continue a cycle of stopping and re-starting.

Who cares what other people think?! 
Start during the holidays! 
Start during vacation!
Start during exams!

If you have read through all of the FAQ until here, you probably could've finished a workout by now. Just start! The details will figure themselves out after you've taken the first step.

Question 13

Do you have a Satisfaction Guarantee?

Accepted Answer

Yes! We have a 100% Satisfaction Guarantee.

If you are not satisfied with the quality of our service, we will give you a full refund. If we do not provide everything we've promised (i.e. supportive environment, awesome instructors, dance-based classes, etc),  send us an email and we will give you a full refund.

However, there is a catch! You must complete 90% of your Trial in order to invoke this guarantee. Obviously, you won't like it if you don't try it.

Question 14

Can I try a class before committing to a trial or challenge?

Accepted Answer

Absolutely! We have tons of free classes available on our YouTube channel, or you can book a paid trial class at the studio ($34)  here.(www.shinefit.co/book)

HOWEVER, if you are newer to exercise, we would strongly recommend against this. Our classes are fast-paced and it takes repetition to get used to the moves and format.

Most participants really start enjoying classes 10-15 classes in, hence why we do trials and challenges the way we do. After one class, you might find yourself more confused or overwhelmed, and your muscles will definitely be sore the next day. We want you to commit to trying enough classes to get the hang of it.

Think of it this way... what was it like the first time you tried riding a bike or driving a car? You probably fell over, accelerated too hard, turned too sharply, etc. and had to think non-stop about the steps. If you only ever tried one time, you never would've mastered the basic skills and started enjoying it. The same thing applies to exercise!

New Years Transformation ChallengE

Cohort 1: January 5th - February 14th, 2026 (15 spots) Cohort 2: January 12th - February 21st, 2026 (15 spots)

6 Week LIVE Program

make a new years resolution for the last time

your Transformation looks like...

PAST CHALLENGE GRADS

WHAT'S INCLUDED

why it works

Our Proven 3 Pillar Approach

1

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Safe, effective and simple workout plan to balance your physical needs

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Hybrid approach to take your training wherever you go

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Interactive LIVE classes and unlimited replays to stay engaged and motivated

2

mindset

Learn how to eliminate negative self-talk & self-sabotaging habits​

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Improve your self image so "fitness" is your lifestyle (i.e. never struggle with consistency again)

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Structured mindset training videos with unlimited access​

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Work directly with an expert coach to create personalized goals and game-plans​

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Get the assurance and results of a proven curriculum

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High-level accountability in both fitness and personal development to take your career, relationships and health to the next level

THE ACCOUNTABILITY YOU NEED TO SUCCEED

investment

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